FAQs and Glossary
If you wish to reduce the balance of your credit Agreement (i.e. you make a partial payment) you must contact Volkswagen Finance and inform them if you want to reduce the monthly repayments or shorten the remaining term. Once the payment is made the finance Agreement will be re-calculated. Any partial payment made is in addition to your agreed repayment amounts and does not mean that you can pay less the following month(s), or increase your agreed repayment amounts.
You can make as many additional partial payments of any amount you wish, as long as Volkswagen Finance has been notified verbally or in writing. Without this notification, no payment will be processed. A partial payment must be cleared funds before it can be applied to your agreement.
Yes, customers can ring Volkswagen Finance and ask for an indicative quote. Click here to contact us.
The quote provided is an indicative quote and is valid only on the day it is given as it assumes all rentals will be cleared. Upon notification of payment a new quote will be generated and payment taken.