What to do during your agreement
We’ll continue to claim your monthly payments by direct debit.
If you want to pay-off your outstanding balance at anytime, we can arrange this. In the first instance you will need to obtain a settlement quote. Private individuals can log in to request an instant settlement quote, alternatively submit a Settlement Request form.
To keep your vehicle in top condition we do recommend that the vehicle is only serviced and maintained by an authorised Volkswagen retailer or authorised repairer, and tyres are replaced in line with the manufacturers recommendations. Find your local repairer.
If you want to buy another vehicle during your agreement, please contact your preferred retailer who will talk you though your options. Find your local retailer.
Frequently Asked Questions
- How do I settle my agreement early?
- How do I let you know I’ve changed my bank account?
- What do I need to do if I’ve changed my personal details?
- More Frequently Asked Questions.