This service is currently only available to Private Individual Volkswagen Finance customers



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Having financial difficulties?

Feeling the squeeze? We may be able to relieve the pressure.

If you are experiencing problems with keeping up with your payments, firstly we advise that you get independent financial advice as soon as possible. For example you should contact your Local Trading Standards Department or your nearest Citizens Advice Bureau.

We are here to discuss your situation with you before you get into serious debt and are at risk of losing your vehicle. We may be able to help you through some short-term difficult times by you:

  • Considering trading the vehicle in for a cheaper replacement (subject to a credit review)
  • Selling the vehicle and settling the agreement early
  • Surrendering your vehicle back to us (we can sell it for you and can assist if any balance is left outstanding)

To discuss further possible options please call us on 0800 912 3558