Our cookies policy is clear
A cookie is a small file, typically of letters and numbers, downloaded on to a device or say a PC when the user accesses certain websites. For more information you can visit a website www.allaboutcookies.org which fully details how they operate. This is a fully independent consumer help website.
The 2003 Regulations implemented a European Directive - 2002/58/EC aimed to protect customer privacy in the electronic communications sector and amended in 2009. This included the E-Privacy Directive requiring consent for storage or access to information stored on a subscriber or users equipment to obtain consent for cookies.
In May 2011 the existing rules were amended applying to cookies and also to similar technologies for storing information. Under the revised Regulations the requirement is not just to provide clear information about cookies used by a website but also to obtain consent from users to store a cookie on their device.
Our website uses two or three cookies.
A cookie is a small text file of letters and numbers that are normally placed on a PC by a website when the web visitor first enters most websites. These cookies allow us to help improve our site navigation and provide an enhanced customer experience when you browse our website.
The only cookies we use are ‘analytical’ cookies which automatically expire when a website visitor exits our website. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users more easily find the information required and to enhance features.
|Cookie name||Use of cookie||When is cookie set on visitors PC?||Expiry time of cookie|
|Business-Services||Used to enhance website service levels during high visitor traffic periods||At initial point of site visit||At point when web user leaves this website|
|UT_TMSTMP||Used for site performance tracking||At initial point of site visit||At point when web user leaves this website|
|VWFS_Cookielegislation||Indicates when a site visitor ticks the 'accept cookies ' tickbox||After user ticks the box||At point when web user leaves this website|