Register

This service is currently only available to Private Individual Volkswagen Finance customers

Login

Close


Please login / register here:


FAQs and Glossary


What is the Consumer Credit Directive (CCD)?

It is an EU wide directive which aims to establish common rules on consumer credit across Europe. In the UK it came into affect on 1st February 2011.

What type of finance Agreement is covered by the Consumer Credit Directive (CCD)?

Any regulated purchase product(s) sold after the 27th November 2010, with a balance financed up to and including £60,260 are covered by the CCD. Agreements where the balance financed is in excess of £60,260, are with businesses that have exempted themselves, or are for hire products, remain unaffected.