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FAQs and Glossary

Details and useful facts

We have constructed a wide ranging Help section and alphabetical Glossary to assist online by speedily finding information.

Indemnities/guarantor

An indemnity is a form of guarantee which may be requested by a finance company. If the customer fails to pay an installment, the person who gives the indemnity / guarantor will be required to make the payment instead. Regulated agreements are governed by 'The Consumer Credit Act.'

Interest

The amount a lender charges a borrower for the use of the lender's money. For example, if money is borrowed from a lender in the form of a loan, the lender will charge interest for the use of that money. Interest can be charged daily, weekly, monthly or annually.