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How agreements work

Fixed Price Servicing

Our Service Plans are designed to cover all of your routine Volkswagen recommended servicing for your peace of mind. No matter which Volkswagen model you have, we have a plan for it, so you can feel safe in the knowledge that your servicing costs will be taken care of for the next 4 years or 40,000 miles (whichever comes first).


Click the plan most relevant to you below for more information.

New Car Fixed Price Service Plan

Cars less than 3-Months-Old and no more than 3000 miles at the start of the plan

At Volkswagen we like to make everything as simple as possible for our customers. That’s why we’ve created a simple monthly payment plan for a fixed price of £15.99 no matter your choice from our range of Volkswagens†.

If you have a new Volkswagen that is less than 3 months old you will qualify for our new fixed price Service Plan*. You can choose cover from 2-years or 20,000, 3-years or 30,000 or 4-years or 40,000 miles (whichever comes first) with a fixed-price throughout the chosen plan’s duration.

*Terms and conditions apply.
†New Touareg & Phateon prices are £25.99 a month

 


How much does it cost?

Term & MileageNew car plan monthly paymentPayment duration
2-years or 20,000£15.9918
3-years or 30,000£15.9924
4-years or 40,000£15.9936

What's included

During your plan you will be covered for all of Volkswagen-recommended servicing inclusive of: materials, labour and VAT as part of the plan; all of that and a Volkswagen service stamp in your service book, which can make your Volkswagen more attractive to prospective buyers should you wish to sell in the future. It’s that simple.

Vehicle health check

All lightsSteeringInstruments
HosesBodyworkDrive shafts
GlassExhaust systemFull vehicle road test
BatteryLocksDiagnostic check, including report
Coolant levelDrive beltsA reset of your service interval display
Braking systemWash and vacuum

What's covered in each service

ServiceWhenWhat's included
1st year service10,000 miles or 12 months (whichever comes first) 

Oil service, which includes:

Engine oil and filter change

Reset service interval display

Service stamp

Checking brake lining thickness

2nd year service20,000 miles or 24 months (whichever comes first)  

Oil service (as above)


Inspection service
, which includes:


Check front and rear lighting

Check windscreen

Check brake system

Check brake fluid

Check battery condition

Breakdown set

Inspect tyre conditions 

3rd year service30,000 miles or 36 months (whichever comes first)  

Oil Service (as above)


Brake fluid change
(if required)


Inspection service with extended scope
, which includes:


Check underbody protection 
Check headlights

Check front and rear axle

Check V-ribbed belt

Check and lubricant sunroof (if applicable)

Check exhaust system

Corrosion check

Oil level check

Check windscreen and wash/wipe

Check engine compartment

Road test

Inspect trailer hitch (if applicable)

Lubricate bonnet lock 

4th year service40,000 miles or 48 months (whichever comes first)  

Oil service (same as above)


Inspection service
(same as above) 

Additional itemsIf required

Spark plugs

Air filter

Pollen filter

Diesel filter

What's excluded?

All non-standard service work 
Tyre replacement or puncture repair 
Filters, unless otherwise stated in your welcome letter 
Glass including windscreen glass and headlamp lenses 
Oil, air and fluid top-ups between services 
Maintenance and repair of non-factory or non-standard fitted items/accessories 
Broken aerialsFuelMOT
Roadside assistance Air conditioning Camshaft belts/ chains 
Body repairs Any repairs or maintenance associated with the Diesel Particulate Filter and catalytic reduction systems 

Damage caused by:

Negligence, abuse or misuse and accidents

Food, drink and cigarettes

Any form of corrosion including: pollution, water, chemical, salt and weather

Using incorrect oil or fuel 

Please note that this service plan does not include maintenance or tyres.

Used Car Fixed Price Service Plan

Cars more than 3-months-old and no more than 10-years-old at the end of the plan

We know that you want to keep your Approved-Used Volkswagen in the great condition that you bought it in. That’s why we’ve created a simple monthly payment plan for a fixed price of £19.99, no matter your choice of model from our range of Volkswagens^.

If your Volkswagen is more than 3-months-old you will qualify for our used fixed price Service Plan**. You can choose cover from: 2 years or 20,000, 3 years or 30,000 or 4 years or 40,000 miles (whichever comes first) with a fixed-price throughout the chosen plan’s duration.

**Terms and conditions apply.

^Used Touareg & Phateon price is £29.99 a month . 

How much does it cost?

Term & MileageNew car plan monthly paymentPayment duration
2-years or 20,000£19.9918
3-years or 30,000£19.9924
4-years or 40,000£19.9936

What's included

During your plan you will be covered for all of Volkswagen-recommend servicing and all cost of materials, labour and VAT are covered as part of the plan. All of that and a Volkswagen servicing stamp in your service book, which can make it more attractive to prospective buyers should you wish to sell your Volkswagen. It’s that simple.

Vehicle Health check

All lightsSteeringInstruments
HosesBodyworkDrive shafts
GlassExhaust systemFull vehicle road test
BatteryLocksDiagnostic check, including report
Coolant levelDrive beltsA reset of your service interval display
Braking systemWash and vacuum

What’s covered in each service

ServiceWhenWhat's included
1st year service10,000 miles or 12 months (whichever comes first) 

Oil service, which includes:

Engine oil and filter change

Reset service interval display

Service stamp

Checking brake lining thickness

2nd year service20,000 miles or 24 months (whichever comes first)  

Oil service (as above)

Inspection service, which includes:

Check front and rear lighting

Check windscreen

Check brake system

Check brake fluid

Check battery condition

Inspect tyre conditions 

3rd year service30,000 miles or 36 months (whichever comes first)  

Oil Service (as above)

Inspection service with extended scope, which includes:

Check underbody protection 
Check headlights

Check front and rear axle

Check V-ribbed belt

Check exhaust system

Corrosion check

Oil level check

Check windscreen and wash/wipe

Check engine compartment

Road test

Lubricate bonnet lock

4th year service40,000 miles or 48 months (whichever comes first)  

Oil service (same as above)

Inspection service (same as above) 

Additional itemsIf required

Spark plugs

Air filter

Pollen filter

Diesel filter

What's excluded?

All non-standard service work 
Tyre replacement or puncture repair 
Filters, unless otherwise stated in your welcome letter 
Glass including windscreen glass and headlamp lenses 
Oil, air and fluid top-ups between services 
Maintenance and repair of non-factory or non-standard fitted items/accessories 
Broken aerials FuelMOT
Roadside assistance Air conditioning Camshaft belts/ chains 
Body repairs Any repairs or maintenance associated with the Diesel Particulate Filter and catalytic reduction systems 

Damage cause by:

Negligence, abuse or misuse and accidents

Food, drink and cigarettes

Any form of corrosion including: pollution, water, chemical, salt and weather

Using incorrect oil or fuel 

Please note that this service plan does not include maintenance or tyres.

Terms and conditions

New car plans - All cars must be set to time and distance servicing. Maximum age of vehicle is 3-months or less at the start of the plan. Additional work, including wear and tear, is not included. E-car models are excluded; please speak to your local retailer for more information on available Service Plans. Offers may be varied or withdrawn at any time. Administered by Volkswagen Finance, Freepost VWFS.

Used car plans - All cars must be set to time and distance servicing. Maximum age of vehicle at end of plan is 10-years. Maximum mileage of 80,000 at the start of the plan. Additional work, including wear and tear, is not included. E-car models are excluded; please speak to your local retailer for more information on available Service Plans. Offers may be varied or withdrawn at any time. Administered by Volkswagen Finance, Freepost VWFS. Approved-Used Volkswagens with UK specification only.

Useful information

When you take out your plan you will agree a mileage with your local Retailer, you will need to have your services according to a time and distance schedule, but don’t worry this will be set by your local Retailer.


Your Volkswagen will then remind you when your services are due, it’s clever like that. However, please ensure that your services are booked in on time at your preferred supporting Retailer, as if you exceed you agreed mileage your plan will expire and you won’t be able to claim your service.
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