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Ending your agreement early

Solutions (PCP) customers 

Thinking of ending your agreement early? You can obtain a settlement quote instantly by accessing your account online. Simply click the Login button at the top of the page.

 

Alternatively you can complete the form below and we will process your request.  

If you are looking at replacing your current vehicle for another Volkswagen, we recommend speaking to your local retailer for more information:

 

Understanding my Settlement Quote

How is my Quote Calculated?

The settlement figure is calculated using the rules set out in the Consumer Credit (Early Settlement) Regulations 2004 which is used by all creditors for regulated credit agreements. This rule states that the settlement figure should be calculated assuming a settlement date which is 28 days after the date on which the customer requests a settlement figure, or a later date if one is specified by the customer. Volkswagen Financial Services (UK) Limited also adds one month’s further interest to give the final settlement figure as allowed by the relevant legislation.

What does this mean?

  • Whilst your monthly rental / repayment will be fixed, the make-up of that monthly amount will vary; some CAPITAL & some INTEREST – with the interest amount decreasing each month
  • At the point in which you request a settlement figure, we will calculate how much CAPITAL is remaining and then apply ONE month and 28 days (effectively 58 days in total) interest to that figure
  • That combined amount will be your SETTLEMENT FIGURE
  • The difference between the SETTLEMENT FIGURE and the TOTAL OUTSTANDING BALANCE will be displayed as the 'Rebate of charges' on your settlement quotation
 
A settlement figure is valid for 28 days from the date it is requested.
Further information about calculating your settlement figure can be found on the Finance & Leasing Association website.

Can I settle my agreement at any time?

If your agreement has been in place for 14 days or more you may request a settlement quote. If you are within the first 14 days of your agreement, see Right of Withdrawal for more information.

Right of Withdrawal

Under the Consumer Credit Directive you are within your right to withdraw from your finance agreement but not the vehicle purchase without giving us any reason if:

 

  1. the credit that you take out is for £60,260 or less, you have regulated Hire Purchase, Lease Purchase or Solutions finance agreement and
  2. you notify us verbally or in writing that you wish to withdraw within 14 days of setting up your credit agreement.

 

Please note, once notification to withdraw has been requested, you cannot then change your mind and reverse the contract, as it will be processed immediately.

 

For more information, please visit our FAQ section

Any other Questions?

If you have any further questions, visit our FAQ Section.